WoWInterface

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-   -   BC Beta Invites Question? (https://www.wowinterface.com/forums/showthread.php?t=6742)

theeota 12-05-06 07:15 PM

SO far your best bet is to follow the e-mail forwards, but I sent mine in on friday, got a response today that I have to wait for them to see whats going on - overall it seems they stopped working on this when they started working on the patch, and its upsetting that blizzard is to blame for this.

We have all done the right thing, Blizzard is the only one at fault here, and they wont admit it.

Drixi 12-08-06 03:19 PM

new stuff...
 
Well, a few days ago, after I sent an email to wobcbilling..., they replied that if I needed support for EU realms I had to send an email to woweuropeansupport.. or something like that, I replied that even if my english was not perfect I still was on US servers and they replied by asking me my account name my R/L name and my old and current email adresses.

I sent them all that information and I'm waiting for some kind of result.

Andenia 12-12-06 11:57 AM

I have to say I'm a little upset. Not at you guys at all, but at Blizz.

I was in the batch for where-ever the #540's were for the US.

I asked Blizz about it two weeks ago. Got a response within two hours... them telling me to forward all this information to the e-mail addy. That was the last thing. Now even my friends are starting to get upset, because we all were in patches about 1 - 2 weeks apart from eachother, and somehow only one of us isn't getting any help with this.

So I guess it's safe to say:

"It was great while it lasted, but something tells me the give-a-way ended back at number 500 or so."

<3 For WoWInterface.com though. >.>

kheldo 12-12-06 07:30 PM

Ill wait untill the retail now, 30days togo and it seems blizz forgot to send out keys from this site, the first 400-500 keys were sent out without to much prob, well there was prob but atleast ppl got updated on whats going on..... now its just silence :(

IS there any update at all reagarding this ?

EU 484 here btw.

Tenge 12-14-06 04:01 PM

A bit of news:

I'm #669 (US), and sent an email to wowbcbilliing last week asking if they've processed any invites for WoWInterface recently. I just got this response a few minutes ago, so it looks promising. (Still no -actual- invite yet, but I'm crossing my fingers for the 17th). Granted, at this point the BC is only a month away. So whether this amounts to anything or not is nearing the point of inconsequential. ;)


From Blizzard -

=====================================
Hello ,

We have just recently sent out a number of beta invitations to registered email addresses. Please check your email address if you were to receive an invitation. If you have not received an invitation that you believe you were to receive by December 17, 2006 then please reply with the following information:

Name
Account Name
Old Email Address (if applicable)
Current Email Address

While we can not guarantee that we will be able to resend the invite, we will do our best to assist you. Please forward this, and any additional questions regarding the Burning Crusade beta to [email protected].

Blizzard Entertainment
Billing and Account Services

-----Original Message-----
From: XXXXX
To: [email protected]
Sent: 12/8/2006 3:24:26 PM
Subject: Latest Round of Beta Keys

Hello there.

About a week ago, the owners of the WoWInterface.com site submitted their
last batch of BC Beta Key winners. I'm in this group, but have not received
any confirmation of whether Blizzard is processing these.

Name: XXXXX
Account Name: XXXXX
Account Email: XXXXX

CONTEST EMAIL:XXXXX (this is the email address that
WoWInterface would have sent to Blizzard re: the Beta Key)

Thanks for your time and response.

=====================================

Layrajha 12-14-06 04:11 PM

On the other side of the ocean, Blizzard Europe keeps ignoring this problem ostentively (that is: not even answering mails. nothing at all. not a "sorry, we don't know" or a "email [email protected] instead, just nothing).

I don't understand them. At all. I don't understand what i so hard about giving a little answer to someone that waited for it during more than 6 weeks. Though Cairenn, I hope that you won't feel sorry about that again, as once again it's not your fault, but my opinion about Blizzard (EU mostly) is closer and closer to the "cancel account" point. I'm trying to take that as well as possible, but unanswered mails... when you're a professional and when the mail comes from an (angry, or at least impatient) customer, the least you can do is to react :p

Drixi 12-14-06 08:15 PM

There is still hope for people on US servers, I sent two mails to Blizz with my account info and all and tadam!

Hello Charles,

There were a number of beta invitations in the process of being sent out as I
would recommend that you check your email again for the invitiation. We are
sending you this email to inform you that you may have received the invitation
or that you will receiving it shortly. If you do not receive it by December 17
then please email us back so that we can look into the situation for you.

Blizzard Entertainment
Billing and Account Services

Layrajha 12-15-06 07:56 AM

EU update that some will be glad to hear: Today I received my beta key. I was ID #583 or something like that (too lazy to check again). The beta site is down so i can't upgrade my account right now (anyway i have a lot of work, so it's probably better ;)), but well, the key is here. It was a standard message (there was a "Answer" written on top of it as i had sent mails before, however they didn't refere to what i said, and only gave me my key and instruction about how to get into the beta).
If you still haven't posted anything and if you are still waiting for your key, maybe it isn't too late to send a little message.
Thanks again to wowinterface for this opportunity :)

Seneku 12-15-06 07:58 AM

Quote:

Originally Posted by Drixi
There is still hope for people on US servers, I sent two mails to Blizz with my account info and all and tadam!

Hello Charles,

There were a number of beta invitations in the process of being sent out as I
would recommend that you check your email again for the invitiation. We are
sending you this email to inform you that you may have received the invitation
or that you will receiving it shortly. If you do not receive it by December 17
then please email us back so that we can look into the situation for you.

Blizzard Entertainment
Billing and Account Services

Ach well, thats some good news at least for some people, EU side of things however is just being completely stonewalled and we aren't getting a single response at all from the emails or indeed the forums.

Seneku 12-15-06 02:50 PM

Got an email reply (finally) which was basically the same as the one quoted earlier...new batch in progress so if I dont get it by the 17th then get in touch etc...well here's hoping!

Nammalkin 12-20-06 08:42 AM

Quote:

Originally Posted by Layrajha
EU update that some will be glad to hear: Today I received my beta key. I was ID #583 or something like that (too lazy to check again). The beta site is down so i can't upgrade my account right now (anyway i have a lot of work, so it's probably better ;)), but well, the key is here. It was a standard message (there was a "Answer" written on top of it as i had sent mails before, however they didn't refere to what i said, and only gave me my key and instruction about how to get into the beta).
If you still haven't posted anything and if you are still waiting for your key, maybe it isn't too late to send a little message.
Thanks again to wowinterface for this opportunity :)

I'm #480 EU, and I still haven't heard a thing. Nor have I gotten any replies to the two mails I've sent.

*siiiigh*

smurfy 12-20-06 10:15 AM

Hi im in eu and finally got an email from blizz. (after 15 days)


Quote:

Hello and thanks for your email,

Regarding your request we must state the following,

Unfortunately, we are unable to provide you with assistance in this sense. If your Beta key has not arrived yet, you should contact the website or contest organizer as they are responsible for this kind of issue.

We hope to have been of help. Should you have any further questions please do not hesitate to contact us again

Kind regards,

Blizzard Europe Entertainment
Billing Support
www.wow-europe.com

Phone Numbers: http://www.wow-europe.com/en/support...ntbilling.html

Please retain all history if you reply to this mail.
so what should i do?

bye smurfy

Seneku 12-20-06 10:19 AM

Obv 17th has come and gone and no Beta key...

Ah well it's Xmas time now anyway, bring on the drink! Er I mean socialising and meeting with long lost family members etc ofc!

Dorje 12-20-06 08:56 PM

Well. I never got a response to my first e-mail to them (over three weeks ago). I sent another one today to the EU address. After 30 minutes this came in:

Quote:

Hello,

Thank you for your email. After having looked through our database for the details provided I can see that you were unfortunately not among the customers chosen to take part in this phase of the testing of the upcoming expansion the Burning Crusade. Please keep an eye on our website for any updates: www.wow-europe.com
And my ID was in the batch sent a looong while back. Oh the joy :D

Cairenn 12-20-06 09:06 PM

Quote:

Originally Posted by Dorje
Well. I never got a response to my first e-mail to them (over three weeks ago). I sent another one today to the EU address. After 30 minutes this came in:



And my ID was in the batch sent a looong while back. Oh the joy :D

o.O

O.o

:confused:

Nammalkin 12-21-06 04:16 AM

I just got the very same mail. I suppose there's nothing more Cairenn can do? :-/

Galo 12-21-06 04:53 AM

Ok, so this post appeared today on the EU forums about the matter

http://forums.wow-europe.com/thread....14841&sid=1#28

So, I guess it's some work for Cairenn, to make an inquiry about the keys to get the process rolling.

Dorje 12-21-06 06:26 AM

Well,

TBC is coming out in about a month. Sure it would be great if we could get access to the Beta just to ease the lives of all people using our mods. We'd get a chance to fix any bugs and problems in advance. Still, it's no biggie. To me at least.

Thank you Cairenn for all the awesome work you've done for us so far. It's really appreciated.

D

Nammalkin 12-21-06 06:41 AM

It's no biggie to me either, but the craptastic way Blizzard has handled this is what pisses me off.

Galo 12-21-06 06:46 AM

Normally, it wouldn't be that much for me either, but why it now is that I'm going to the army on 8 of January, week before tBC hits the stores. I'd really like to see at least some of it before that, since everyone most likely knows that playing WoW isn't what you get to do while in the army :p.


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