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Blizzard has a large number of nice, concrete, examples of ways in which the proposed change would lead to real risk (albeit remote) of physical harm to their customers.
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I'd be interested in these.
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they... backed down only because so many people were mad.
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How do you know?
And what is this Facebook thing? How do you know that comes into play at all?
Ultimately, I believe the Real Names is a harmful step, but feel that it was not done with bad intentions. Blizzard is a company that I continue to respect. There is only so many Blue Posts that establish the players' understandings. This is how many things get misconstrued.