Originally Posted by Talryn
I'm just trying to push the middle ground. People waiting are, of course, going to be excited and anticipating the key. A couple of people were completely unreasonable by attacking the staff but most people are nice and relatively patient.
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That's exactly what I was trying to express. Just so there are no misunderstandings because of my sometimes unintentionally clumsy wording (after all, I'm German and thus no native speaker): I didn't actually count you as one of the troublemakers.
On the contrary, I just wanted to say that it would be a pity if people who are asking nicely (but are maybe a bit uninformed) would suffer because some jerks went on a conversational killing spree which is now instantly associated with ETA-questions by everyone following this majestic 2^10+x page thread since the early dawning of the glorious age of the beta give-away.