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You say that you are following the directions exactly, but could you please walk us through - step-by-step - on what you are doing in order to install?
(I would also like to remind you to use your actual WoW account name and not your battle.net login, though you say that you see the profile for Bartender...)
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"You'd be surprised how many people violate this simple principle every day of their lives and try to fit square pegs into round holes, ignoring the clear reality that Things Are As They Are." -Benjamin Hoff, The Tao of Pooh
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