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I haven't hear of this sort of thing happening in Wow myself, although I have heard of alot of other MMO's being plagued by similar or worse problems. If it was only a few gold worth I'd drop it, but 200+ is a noticeable amount. Might be worth a few minutes to complain and try to get it resolved.
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Retired prior to 3.2, before all challenge was removed.
 
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