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Try this:
Go to your "Path to your WoW folder\WTF\Account\ACCOUNT NAME\SavedVariables\" folder and rename or delete the "Carbonite.lua" and "Carbonite.lua.bak" files. This will completely reset your Carbonite installation and it will look and act as if it was just installed for all of your characters. This is because all of Carbonites set up information for all of your characters is kept in those two files. I say "rename or delete" simply because if you choose to rename them and this doesn't work, you can always delete the new files and rename the originals back and not loose the set ups for all of your characters.
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