Originally Posted by fourdots
So in the meantime, what, if anything, can I do to fix this problem? I love the addon, but right now it's useless to me if it has no quest data.
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Make backups before you do this; Delete both carbonite related lua and lua.bak files from within the WTF SavedVariables folder. Then go into each character folder into their SavedVariables folders and remove both carbonite lua and lua.bak files.
You could also do it the easy way and open the WTF folder, then up top in the search field just type in Carbonite. Delete any lua and lua.bak files you find with the Carbonite name on it.
Delete all three carbonite folders from within your addons directory. Redownload and install the addon again. Be sure to verify the MD5 checksum number.
Doing this ensures that you downloaded a clean zip file and are running a fresh clean install of the addon.