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Try disabling all addons and if the problem stops enable them one by one until it happens again. Are you using Petship or HonorKillTab by any chance?
And both experience/Blizzard shows that installing it every time is wise. The install process will create any necessary folders/files while associating them as needed.
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"I have not failed, I simply found 10,000 ways that did not work." - Thomas Edison
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