Originally Posted by Xrystal
Maybe due to being a different server and faction it isn't possible. Have you tried characters on the different accounts but in the same faction and/or same server/server group ?
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I have tried communicating with a character of a friend on the opposite different faction and different server and worked just fine. The problem is that you can't communicate with toons on your own account (Battle.net account, I mean, of course you can only log 1 char per WoW account at the same time).
Also, to clarify: BNSendWhisper contrary to what many documentation says, requires a gameToonId, not a presenceId (seems it was changed at some point) and I only found it via BNGetFriendInfoByID that returns nl for yourself.