It'd be best to make a new thread if you have a different issue.
1) Check where you placed it. The folder directory should be like this: World of Warcraft\Interface\AddOns\QuestHelper.
2) Make sure you are running WoW as Admin. Or move the entire directory out of the Program Files.
3) Make sure you see QuestHelper listed in the AddOns list on the character page. It's in the bottom-left corner. This is an easy way to figure out if you installed it correctly. If you see no AddOns button, then you have no AddOns installed correctly.
These are a few common steps people have. Hope this helps.
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