Originally Posted by einherjan
I have always dealt with real people when it comes to GMs. They do however proc a macro when they enter the chat, and exit the chat. Besides this I never have seen them use a macro for me. Even if they did use more macros, it wouldn't bother me since they always have been polite and helpful to me.
So address your statement, they aren't automated but they try to cut corners:-p
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True. The GM's obviously are human. Some are just macro-happy. Like Kudane said, they'd be nuts not to macro alot of their greetings (and I'm confident it's macro's since some GM's have their own "taglines" and funny quotes). I've had a few good ones who talk, but I've had a few bad ones that ONLY used macros. Like anything involving humans, you never know.