There really tends to be no sympathy for people who have their accounts compromised. One of the fella's from The Instance had is account compromised in the past - and he never got to the root of it either.
Having the authenticator is the key. Would not surprise me if one day that is not enough.
I apologize for getting so defensive in my previous post - but it really irks me when people ASSume you are an idiot - or naive - and those are the only two paths that can lead to account compromising. FLASH WAS HACKED - didn't last long, it got 100's of 1000's of people. My brother got hit - he turned off his authenticator for 1 day because he got a new phone, and was transferring the authenticator to the new one - BAM - compromised - same deal - no email clicky, no gold or account buying or selling - SIMPLY VISITING A WEBSITE. Did I mention this happened to more than a hundred thousand people? I might have
Hacked, compromised, whatever - keep up the smugness and karma will come around and chop off your head, hold it in its hands, and laugh at you.
Troll away, I am finished.