Originally Posted by ForeverTheGM
This new security feature has been in effect for quite some time now. It happens whenever you try to login from a different geographical location. Usually the locations have to be outside the range of a typical commute.
How many miles/kilometers separate the three locations you mentioned (home, boyfriend's, and work)?
If you continue to access your account from all three locations on a regular basis, the system should learn that connections from those locations aren't out of the ordinary. You should contact Blizzard if the account locking persists. |
I went from Tacoma Washington to Chicago Illinois and I never got asked to change my password nor was I locked out of my account. However, I believe this is due to myself and my boyfriend both using Comcast. I've never let him log in to my account, nor I to his. We don't even know one anothers passwords, and we both each have a physical authenticator.
However, after we left his house to go on our vacation, I did get locked out and asked to change my password. While I always stayed at Marriott hotels, they each used different ISP's.