I've moved your thread to the Carbonite forums. I don't use the addon, but I believe you need the Carbonite Quests module installed, which is a separate download.
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"You'd be surprised how many people violate this simple principle every day of their lives and try to fit square pegs into round holes, ignoring the clear reality that Things Are As They Are." -Benjamin Hoff, The Tao of Pooh
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