[Petrah]

Awe, don't give up on the support techs. It's just a few of them working 12 hour shifts 5 days a week, and they have to handle more tech forums than just the one wow tech forum. Also what helps is if you are very descriptive in your thread title. If you aren't, they will skip your thread. If you have something like "help!" in your thread title, they won't read it... but if you have "Cant connect. Info inside" as the title, they will probably get to you a lot faster. Especially if you add the information I mentioned in my previous post because those are the exact questions they will ask you.