Originally Posted by Chevonne
It usually takes a few days to get the kinks out. PTR never gives the devs everything they need to know to make this bestest of addons work right out of the shoot on live day. They also don't normally answer a lot of questions as it takes away from fixing the bugs.
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You're wrong.
I was probably among one of the first 50 people to send in a 3 month payment for Carbonite when it was completely ran on their own web site. They were tireless in answering questions and were always right on top of every single bug that we reported. We never had to wait more than a few days for major lua errors to be fixed, and we always had a smooth running update the day of major patch releases.
One thing changed. Blizz stopped allowing payments for addons. Right after that was a drastic change with the Carbonite developers. No timely updates and no support. They will never get another dime from me.