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07-13-10, 02:52 PM   #61
Petrah
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Try here. Hopefully they won't lock the thread.

http://forums.worldofwarcraft.com/th...64233474&sid=1
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07-13-10, 02:53 PM   #62
Xrystal
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Yeah same issue for me. I suspect because we haven't finalised the log in process as we probably have to confirm the name before it registers.
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07-13-10, 02:55 PM   #63
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Is there any way we can contact some sort of tech support for this? Is there an email address we can email? What is frustrating is that I can't even post on the forums my issue for an admin there to help fix it.
 
07-13-10, 03:05 PM   #64
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I made a topic on the EU forums about the same thing for those concerned, I also referrred to the one on the US forums.

http://forums.wow-europe.com/thread....242013&sid=1#0
 
07-13-10, 03:09 PM   #65
Ushas
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Thumbs up

I made a topic on the EU, non-beta exclusive forums about this which has gotten quite large:

http://forums.wow-europe.com/thread....Id=14129943058

Seems a few of the people have WoWInterface keys like you but also a few people (myself included) have press keys. All of the press keys seem to have been mailed out on Monday so it seems to be a problem with this batch of keys (both press and WoWinterface). I've contacted beta support directly and will let you know if I get a response
 
07-13-10, 03:19 PM   #66
Haleth
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Thank you. It indeed appears to be a problem with the latest wave of beta keys (Monday-Tuesday).
 
07-13-10, 03:21 PM   #67
nivfreak
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Originally Posted by Stabler View Post
Same issue as yesterday on the forums.. I can login but not able to select a character because none of the characters that I copied are not showing up when it tells me to select a character. And I still get login server is busy when I try to login with the WoW Beta Client.
What does the character copy status show for them?
 
07-13-10, 03:28 PM   #68
Nobgul
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Char copy shows that everything is fine on my end. As I had earlier said it seems the key are not "activated in some way". And or the information from the "live" side of things is not being propagated over to the "beta".

@Cairenn

Last night you had said you would contact someone at blizzard. Did you happen to have the chance to?
 
07-13-10, 03:28 PM   #69
Ushas
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Originally Posted by nivfreak View Post
What does the character copy status show for them?
I would imagine it shows a successful transfer, as it does for everyone else having the same problem (myself and many others who posted in my topic, linked to above).

[edit] nobgul got there before me!
 
07-13-10, 03:32 PM   #70
Xrystal
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My character copy shows copy successful.

But brother had a thought. Are the only people having problems getting on the servers using the US login or EU login ?

When I logged into my account at us.battle.net and then clicked on forums it showed the following as the character I was logged in as:
The account you are logged in with is not able to post on this forum. Please log out and select a different account if you want to post.
Then I realised that the only cataclysm beta forums available were EU ones.

When I first set the key up it defaulted to the EU version ( I guess it is using my locality in the EU to default ). It wasn't until I tried to transfer characters that I realised however and switched to US. So, worrying thought. have I tied my beta key to a non existent EU account or is this simply a problem for ALL wowinterface beta key holders regardless of location/accounts etc.
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07-13-10, 03:36 PM   #71
Xrystal
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Originally Posted by Ushas View Post
I made a topic on the EU, non-beta exclusive forums about this which has gotten quite large:

http://forums.wow-europe.com/thread....Id=14129943058

Seems a few of the people have WoWInterface keys like you but also a few people (myself included) have press keys. All of the press keys seem to have been mailed out on Monday so it seems to be a problem with this batch of keys (both press and WoWinterface). I've contacted beta support directly and will let you know if I get a response
Just told my brother this to answer his initial theory of EU/US differences and then he said it could be the fact that these are manually assigned keys rather than automatically assigned keys. Maybe the process is broken at some point and it doesn't know we are allowed access to the game/forums but we are allowed access to the character copy
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07-13-10, 03:38 PM   #72
Sythalin
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Haven't been able to log in either. Here are my statistics:

Connection Log:
Code:
7/13 16:22:29.469  Login program=WoW platform=Win locale=enUS
7/13 16:22:29.469  Component WoW.Win.12319
7/13 16:22:29.469  Component WoW.base.12319
7/13 16:22:29.469  Component WoW.enUS.12319
7/13 16:22:29.469  Component Tool.Win.1555
7/13 16:22:29.481  GRUNT: state: LOGIN_STATE_CONNECTING result: LOGIN_OK 
7/13 16:22:29.481  Connecting to 12.129.236.252:1119
7/13 16:22:29.698  GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_AUTH_OUTAGE 
7/13 16:22:29.698  Disconnected from fcec810c
7/13 16:22:29.715  GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_AUTH_OUTAGE 
7/13 16:22:29.715  Login program=WoW platform=Win locale=enUS
7/13 16:22:29.715  Component WoW.Win.12319
7/13 16:22:29.715  Component WoW.base.12319
7/13 16:22:29.715  Component WoW.enUS.12319
7/13 16:22:29.715  Component Tool.Win.1555
Ping:
Code:
>ping 12.129.236.252
Pinging 12.129.236.252 with 32 bytes of data:
Reply from 12.129.209.109: Destination net unreachable.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 12.129.236.252:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Trace Route:
Code:
>tracert 12.129.236.252

Tracing route to 12.129.236.252 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.1.1
  2     8 ms     7 ms     7 ms  tl-03.hbci.com
  3    12 ms    15 ms    11 ms  172.17.2.185
  4    11 ms    19 ms    15 ms  gw3662.core.hbci.com [206.230.105.1]
  5    36 ms    27 ms    31 ms  sl-gw44-chi-13-2-1.sprintlink.net [144.223.0.5]
  6    32 ms    31 ms    31 ms  144.232.11.125
  7    30 ms    31 ms    31 ms  sl-st31-chi-0-4-0-0.sprintlink.net [144.232.8.186]
  8    40 ms   124 ms    43 ms  192.205.37.89
  9    75 ms    76 ms    84 ms  cr1.cgcil.ip.att.net [12.122.81.18]
 10    82 ms    79 ms    92 ms  cr2.dvmco.ip.att.net [12.122.31.85]
 11    77 ms    84 ms    96 ms  cr1.slkut.ip.att.net [12.122.30.25]
 12    82 ms    90 ms    92 ms  cr2.la2ca.ip.att.net [12.122.30.30]
 13    85 ms    80 ms    80 ms  cr84.la2ca.ip.att.net [12.123.30.249]
 14    80 ms    76 ms    76 ms  gar5.la2ca.ip.att.net [12.122.129.25]
 15    77 ms    84 ms    80 ms  12.122.255.74
 16    88 ms    96 ms    76 ms  12.129.193.242
 17  12.129.209.109  reports: Destination net unreachable.

Trace complete.
Can't log onto forums due to "lack of characters" (just like everyone else).
 
07-13-10, 03:39 PM   #73
p3lim
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According to my connection log (alike all others aswell) the connection halts when trying to connect to the login IP.

I tried to trace the IP, but it reported "Destination net unreachable." at the last second (report 28 out of 30 it stopped).
 
07-13-10, 03:41 PM   #74
Cralor
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Originally Posted by Xrystal View Post
Just told my brother this to answer his initial theory of EU/US differences and then he said it could be the fact that these are manually assigned keys rather than automatically assigned keys. Maybe the process is broken at some point and it doesn't know we are allowed access to the game/forums but we are allowed access to the character copy
People have received working keys last week with this "key system."

I believe it is this week's key set that is not working.

In any case, a Blue just posted saying that the Beta Servers will be taken down for an extended time (did not say). Hopefully with this downtime our issues will be fixed.
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07-13-10, 03:45 PM   #75
Riokou
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Originally Posted by Xrystal View Post

When I logged into my account at us.battle.net and then clicked on forums it showed the following as the character I was logged in as:
The account you are logged in with is not able to post on this forum. Please log out and select a different account if you want to post.
It seems as though we can only be logged into either the normal or beta forums, but not both at the same time. I got this message on the beta forums, relogged in (couldn't select a char of course), went to the normal forums, saw the same message, relogged in there, back to the beta forums, same message. This might be another symptom of these messed up beta keys, unless it does this for all accounts for some reason.

Also: yay downtime. *crosses fingers*
 
07-13-10, 03:46 PM   #76
Petrah
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Chaos,

Hop 16 is the server. Anything after you hit the server is going to say unreachable because you've hit their firewall.... so that message is normal.
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07-13-10, 03:52 PM   #77
Sythalin
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Originally Posted by Petrah View Post
Chaos,

Hop 16 is the server. Anything after you hit the server is going to say unreachable because you've hit their firewall.... so that message is normal.
Sorry, I don't have a list of IP references for their systems. Nor do I want to waste the time to look them up.
 
07-13-10, 04:02 PM   #78
nivfreak
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They are just filtering ICMP, that's very common.

Trying connecting to the port at that IP (use telnet) and there is a small delay, but it does connect.
 
07-13-10, 04:04 PM   #79
Petrah
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Originally Posted by ChaosInc View Post
Sorry, I don't have a list of IP references for their systems. Nor do I want to waste the time to look them up.
Not sure where that reply came from, or why. But okay.
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07-13-10, 04:07 PM   #80
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Originally Posted by Petrah View Post
Not sure where that reply came from, or why. But okay.
Have you not learned? Never try to make sense of my responses. Just go with them.
 
 

WoWInterface » AddOns, Compilations, Macros » Cataclysm Beta » Login Server Busy?

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