What or how or could Blizzard help?

[Bellator]

I've always been curious as to how Blizzard could help a player if that players account was "hacked". I seem to see the chat in game about some player who's account has been emptied. Lately it seems I have been seeing more of this.

So it got me to thinking about what Blizzard could do to help the player get it all back. I mean, geez, to have to start over with naked toons and no money, what a nightmare.

Can as a player is there a way to backup your characters to a different location that keeps all that information? Or is that kept on Blizzards side of the game?

Anyway just wondering if any of you knew.

Bellator