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10-28-08, 09:38 AM   #1
Cladhaire
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HOWTO: Troubleshoot issues with LightHeaded

LightHeaded is a complex addon with lots of moving parts. The following is a list of simple troubleshooting exercises you can use to diagnose an issue, and provide me with more information when reporting a bug.

The LightHeaded pages continue to flip back every few seconds
This is actually not a bug in LightHeaded, although in a future version I would like to find a way to resolve it once and for all. In this case there is another addon that is calling the SelectQuestLogEntry() function in response to time, as opposed to game events. This is bad programming on the part of that addon and that author should be notified. To show you this is NOT a bug with LightHeaded, you can follow the section of this guide entitled Isolating LightHeaded

LightHeaded's window is blank, or I can't see quest data
LightHeaded is either not installed properly, or you are encountering an error. Please first follow the steps in the section entitled Checking for errors followed by Ensuring LightHeaded is installed properly.

Isolating LightHeaded
  1. Log into WoW
  2. At the character selection screen, click the button to select a new realm
  3. Create a new character, any race, any class
  4. Click the "Addons" button to open the addon selection screen
  5. Disable all addons except for LightHeaded, LightHeaded_Data_A, LightHeaded_Data_B, LightHeaded_Data_C, LightHeaded_Data_D and LightHeaded_Data_E
  6. Enter the world with the new character, accept the starting quest and open your quest log.

If you don't see the addons listed above in the selection screen, following the section entitled Ensuring LightHeaded is installed properly.

Checking for errors
  1. Log into your character
  2. Open Interface Options by pressing escape and clicking "Interface Options"
  3. Navigate to the "Help" category
  4. Ensure "Display Lua Errors" is checked
  5. Click Ok
  6. Reload your user interface by typing /console reloadui into the chat box
  7. Report any errors that occur, with as much detail as possible

You can use an addon like BugSack or Swatter to get more information from an error message. You can also check the contents of the World of Warcraft\Logs\FrameXML.log file for errors that occur during the loading process.

Ensuring LightHeaded is installed properly

LightHeaded should consist of six directorys under your Addons folder. They are named LightHeaded, LightHeaded_Data_A, LightHeaded_Data_B, LightHeaded_Data_C, LightHeaded_Data_D and LightHeaded_Data_E. The main addon is LightHeaded while each of the other addons provides a portion of the quest data that is used. LightHeaded is organized this way to use the least memory possible at any time.

If you log into World of Warcraft and select the Addon button, you should see all five of these listed. They should all have checkmarks next to them, and they should not (unless there has been a patch on the particular day you are checking) be an "Out of date" tag on any of the addons. Ensure the checkbox is clicked for each of the addons.

If they do not appear in your addon selection screen, then the addons are not installed correctly. You should follow the directions in the README file included in the zip to ensure things are properly unpacked.
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