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HOWTO: Troubleshoot issues with LightHeaded - WoWInterface
 
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10-28-08, 09:38 AM   #1
Cladhaire
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HOWTO: Troubleshoot issues with LightHeaded

LightHeaded is a complex addon with lots of moving parts. The following is a list of simple troubleshooting exercises you can use to diagnose an issue, and provide me with more information when reporting a bug.

The LightHeaded pages continue to flip back every few seconds
This is actually not a bug in LightHeaded, although in a future version I would like to find a way to resolve it once and for all. In this case there is another addon that is calling the SelectQuestLogEntry() function in response to time, as opposed to game events. This is bad programming on the part of that addon and that author should be notified. To show you this is NOT a bug with LightHeaded, you can follow the section of this guide entitled Isolating LightHeaded

LightHeaded's window is blank, or I can't see quest data
LightHeaded is either not installed properly, or you are encountering an error. Please first follow the steps in the section entitled Checking for errors followed by Ensuring LightHeaded is installed properly.

Isolating LightHeaded
  1. Log into WoW
  2. At the character selection screen, click the button to select a new realm
  3. Create a new character, any race, any class
  4. Click the "Addons" button to open the addon selection screen
  5. Disable all addons except for LightHeaded, LightHeaded_Data_A, LightHeaded_Data_B, LightHeaded_Data_C, LightHeaded_Data_D and LightHeaded_Data_E
  6. Enter the world with the new character, accept the starting quest and open your quest log.

If you don't see the addons listed above in the selection screen, following the section entitled Ensuring LightHeaded is installed properly.

Checking for errors
  1. Log into your character
  2. Open Interface Options by pressing escape and clicking "Interface Options"
  3. Navigate to the "Help" category
  4. Ensure "Display Lua Errors" is checked
  5. Click Ok
  6. Reload your user interface by typing /console reloadui into the chat box
  7. Report any errors that occur, with as much detail as possible

You can use an addon like BugSack or Swatter to get more information from an error message. You can also check the contents of the World of Warcraft\Logs\FrameXML.log file for errors that occur during the loading process.

Ensuring LightHeaded is installed properly

LightHeaded should consist of six directorys under your Addons folder. They are named LightHeaded, LightHeaded_Data_A, LightHeaded_Data_B, LightHeaded_Data_C, LightHeaded_Data_D and LightHeaded_Data_E. The main addon is LightHeaded while each of the other addons provides a portion of the quest data that is used. LightHeaded is organized this way to use the least memory possible at any time.

If you log into World of Warcraft and select the Addon button, you should see all five of these listed. They should all have checkmarks next to them, and they should not (unless there has been a patch on the particular day you are checking) be an "Out of date" tag on any of the addons. Ensure the checkbox is clicked for each of the addons.

If they do not appear in your addon selection screen, then the addons are not installed correctly. You should follow the directions in the README file included in the zip to ensure things are properly unpacked.
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10-29-08, 11:28 AM   #2
Redtooth
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Join Date: Oct 2008
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No double window

Him there the mod seems to work fine, except after patch 3.0.2 i dont get the doubke window anymore, just the standard quest log with lightheaded attached to the side...

Any ideas?
Cheers
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10-29-08, 11:33 AM   #3
Seerah
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That's all LightHeaded does. You had some other mod to make the quest log two panes.
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10-29-08, 05:04 PM   #4
Petrah
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Originally Posted by Redtooth View Post
Him there the mod seems to work fine, except after patch 3.0.2 i dont get the doubke window anymore, just the standard quest log with lightheaded attached to the side...

Any ideas?
Cheers
That would be the DoubleWide addon.
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10-29-08, 05:17 PM   #5
Seerah
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Yep. That or one of the other couple quest mods that do it.
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04-19-09, 02:48 PM   #6
Warbound
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install problems

I've installed/reinstalled LH multiple times and placed in the correct folder, made sure I had A,B,C,D,E and Lightheaded main but it doesn't show up in my Addons button on the char selection screen and therefore doesn't show up in-game. I've also had this problem with TomTom. I apologize if I'm missing something obvious from the FAQ but I didnt see anything that could help me. If you guys have any ideas they'd be much appreciated seeing as I seriously need LH/TomTom for questing!
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04-19-09, 02:51 PM   #7
Cladhaire
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Are you using Windows Vista? If so, the location of your WoW installation likely changed when you installed 3.X. You should find it now under c:\users\public\games or something like that.
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08-06-09, 04:58 AM   #8
datgrl
A Deviate Faerie Dragon
Join Date: May 2009
Posts: 12
Prior to the patch, I was using Lightheaded and TomTom as my
quest add ons. My quest log would display in 2 pages: left
side-top was the quest list, left side-bottom was the quest
instruction. Right side was the Lightheaded database info
with co-ords and comments from wowhead.

Now, my quest log is 3 pages wide: left is the quest list,
middle is the quest instruction and right is Lightheaded. I
tried using the page command in Lightheaded to see if it made
a difference and that didn't help. I disabled Lightheaded to
see if it was the add-on that made a difference and it just
got rid of the Lightheaded page. The quest info still displayed
in 2 pages - list on left, quest instruction on right.

I looked in the UI control panel and didn't see anything that
jumped out at me about how to control this. I must be overlooking
something but I can't think what it might be. I checked Add-ons
and double checked to see what add-ons were listed and enableed.
Only Lightheaded and TomTom are there. Any ideas???

If this is a Blizzard patch enhancement, can you recommend the best
setting for transparency?

Thanks.
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08-06-09, 10:02 AM   #9
Seerah
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One of the changes with 3.2 is to make your quest log "double-wide", as you see it now. Not everyone likes it, so you may see an addon crop up sooner or later to streamline it again...
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08-06-09, 12:08 PM   #10
datgrl
A Deviate Faerie Dragon
Join Date: May 2009
Posts: 12
Doublewide now standard view for Quest

Thanks for the info. I will keep an eye out for some sort of add on that
makes it smaller. In the mean time, can you suggest a setting that would
give me transparency and yet still be easy to read? I thought I saw a
command for that but I don't fully understand what the numeric setting
will give me. If there isn't a range (1 is fully opaque and .0001 is fully
transparent) I don't know what setting to put in that option.

Thanks.
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08-07-09, 03:28 AM   #11
Cladhaire
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You can use the /lh bgalpha command.

This will make the window 50% transparent:

/lh bgalpha 0.5

This will make it even more transparent:

/lh bgalpha 0.3

This will make it completely opaque:

/lh bgalpha 1.0

And this will make it just slightly transparent:

/lh bgalpha 0.9
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"There's only one thing that I know how to do well and I've often been told that you only can do what you know how to do well, and that's be you-- be what you're like-- be like yourself. And so I'm having a wonderful time, but I'd rather be whistling in the dark..."
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08-14-09, 08:25 AM   #12
Wispermiss
A Murloc Raider
Join Date: Aug 2009
Posts: 5
Question Lightheaded Buttons out of frame

Hello,
I'm having a problem with Lightheaded buttons being out of the frame along with a portion of the center background being absent, see image. The addon itself is working.



http://www.flickr.com/photos/[email protected]/3820727966

I've upgraded my graphics card driver, no help. This is the only thing in wow that this seems to be happening with. I don't want to have to stop using the lightheaded /doublewide combo, I love it. However this is driving me nuts.

Any suggestions?

Thanks in advance,

Wisp

Last edited by Wispermiss : 08-14-09 at 11:11 AM.
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08-14-09, 09:58 AM   #13
Seerah
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I can't view your image to see what it looks like, but... Doublewide is obsolete as of 3.2. A double-wide quest log is in the default UI now. Perhaps that's your problem?
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08-14-09, 11:16 AM   #14
Wispermiss
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Join Date: Aug 2009
Posts: 5
Thumbs up Perfect.. lol

Thank you so much... after I'd put a straight link to my image, I saw your post Seerah. Disabled the (unknown to me) obsolete doublewide and Light headed is perfect again.

Wisp
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08-14-09, 12:01 PM   #15
Wispermiss
A Murloc Raider
Join Date: Aug 2009
Posts: 5
Red face umm... not quite perfect?

Sigh... previously I was able to get a link placed on the screen, with the quest tracking, to the object necessary to use during the quest. Very handy to have that up there and not have to go looking for it. I no longer get that.

Is this caused by something else I'm not doing properly or just no longer available?

Many Thanks for your help.

Wisp
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08-14-09, 12:21 PM   #16
Seerah
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What do you mean by "a link placed on the screen"?
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08-17-09, 07:43 AM   #17
Disgustipate
A Defias Bandit
Join Date: Aug 2009
Posts: 2
My error

Date: 2009-08-17 09:42:24
ID: 1
Error occured in: Global
Count: 1
Message: ..\AddOns\LightHeaded\LightHeaded.lua line 1880:
Cannot find a library with name 'Dongle-1.2'
Debug:
[C]: ?
[C]: error()
LightHeaded\Dongle.lua:42: DongleStub()
LightHeaded\LightHeaded.lua:1880: in main chunk
AddOns:
Swatter, v3.1.14 (<%codename%>)
Bagnon, v2.9.3
LightHeaded, v297
BlizRuntimeLib_enUS v3.2.0.30200 <us>
(ck=6f)

I can't seem to get this bugger to work.... tried isolating it and everything this error keeps showing.
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08-17-09, 08:41 AM   #18
Meeresa
A Murloc Raider
Join Date: Dec 2006
Posts: 4
quest tracker

The button, to use an item, that shows up when tracking a quest on the screen is part of the default blizzard tracking system. New from the latest patch. Saves you from having to open your bags and find the item to use it.

The only thing that would interfere with that is something that changed your default quest tracking (not lightheaded).
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08-17-09, 11:19 AM   #19
Cladhaire
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Originally Posted by Disgustipate View Post
Date: 2009-08-17 09:42:24
ID: 1
Error occured in: Global
Count: 1
Message: ..\AddOns\LightHeaded\LightHeaded.lua line 1880:
Cannot find a library with name 'Dongle-1.2'
Debug:
[C]: ?
[C]: error()
LightHeaded\Dongle.lua:42: DongleStub()
LightHeaded\LightHeaded.lua:1880: in main chunk
AddOns:
Swatter, v3.1.14 (<%codename%>)
Bagnon, v2.9.3
LightHeaded, v297
BlizRuntimeLib_enUS v3.2.0.30200 <us>
(ck=6f)

I can't seem to get this bugger to work.... tried isolating it and everything this error keeps showing.
I would suggest reinstalling LightHeaded. The proper files are indeed included.
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"There's only one thing that I know how to do well and I've often been told that you only can do what you know how to do well, and that's be you-- be what you're like-- be like yourself. And so I'm having a wonderful time, but I'd rather be whistling in the dark..."
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08-17-09, 01:41 PM   #20
Disgustipate
A Defias Bandit
Join Date: Aug 2009
Posts: 2
tried that 3 times and it finally worked on the 3rd. cheers
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