Carbonite add on disabled

[najib777]

how do i reactivate my carbonite add on quest helper and map. they work on all other charactors but on this perticular one. as i was play this charactor and try to use part of the add on features a massage came on and told me that the action was blocked by wow and if i wanted to contiue playing click "yes" so i did and all my carbonite stuff disapeard form the screen. i checked my other charactors and, they all work fine and still have the carbonite featurs on.