anyone know whats going on with the servers?

[Mordaki987]

I'm just wondering if anyone knows what is going on with the servers in game and so on? It seems to me that they are taking their own sweet time with fixing whatever it is may be wrong. Its now almost 6:24 pm you think they would of had things fixed and the game up and running by now. Can't even get to worldofwarcraft.com due to it. anyone who might know of or have an official update from blizzard on what is going on, it would be most appreciated.

[Landrell]

Well, like anything when fixing one problem, another issue may have cropped up. It WAS the inability for people to get their mail. This is one of those things where patience is necessary.

I'm also thinking that it could be that they're redoubling their efforts in hopes that a nice clean launch of the xpac will happen tomorrow, so there is that to consider as well.

[Gristadar]

just posted, servers are coming back up shortly

[Gruffness]

Originally Posted by Gristadar just posted, servers are coming back up shortly

So far it's been a half hour...how short is "shortly?"

Update: Now the news isn't even loading in the launcher. Maybe that's a sign?

Update2: Now I was able to log in with the launcher (the news loaded). Still no servers. In fact, the server list (all offline) was depopulating/disappearing as I watched. Odd.

[Republic]

Originally Posted by Landrell nice clean launch

We play WOW. We are Blizzard customers. There is no such thing.

[MidgetMage55]

Patience. I for one would rather such a serious issue be fixed correctly and have it take longer than it being done fast and incorrectly.

And before people complain (more anyway) If the solution were an easy fix then dont you think they would have had it back up and running already? The mentality that seems to come across from people is that they are going slowly on purpose. No company wants unhappy customers. Just be patient, if you think you have been patient enough, do it again. It will get fixed.

Originally Posted by tralkar hmm just maintenance they say...? then how the #$%^ can they mess up the mail? how meny times do i do maintenance on my computer and i never change anything..

Your computer is far less complex than the system needed to run a game like this. LOL

[Syxx]

If people had any real clue exactly how many machines are involved in running any MMO (Especially all the servers needed for WoW), they'd be surprised that the game servers runs to begin with.

I worked for a NOC of a game company for a while and it's a damn nightmare. Even the simplest of patches can break crap you didn't think had anything to do with the patch.

Yes it sucks but I'll bet you a days game cost that Blizzard will put 1 day credit on everyones account (I wonder what that is x 11 million?).

[Doomborne]

Originally Posted by Syxx If people had any real clue exactly how many machines are involved in running any MMO (Especially all the servers needed for WoW), they'd be surprised that the game servers runs to begin with. I worked for a NOC of a game company for a while and it's a damn nightmare. Even the simplest of patches can break crap you didn't think had anything to do with the patch. Yes it sucks but I'll bet you a days game cost that Blizzard will put 1 day credit on everyones account (I wonder what that is x 11 million?).

5.5 million dollars, roughly, going off the standard $15 per month subscription.

[Inactive]

Originally Posted by Syxx If people had any real clue exactly how many machines are involved in running any MMO (Especially all the servers needed for WoW), they'd be surprised that the game servers runs to begin with. I worked for a NOC of a game company for a while and it's a damn nightmare. Even the simplest of patches can break crap you didn't think had anything to do with the patch. Yes it sucks but I'll bet you a days game cost that Blizzard will put 1 day credit on everyones account (I wonder what that is x 11 million?).

Generic/ambiguous tech posts give you no credibility.

I work very closely with the UNIX shop for an Air Force installation, and they have less money to work with to keep afloat 36,000 sq feet of server space. And these are Sun Blades, nothing top of the line.

Even sweeping upgrades for software changes and code injection for their custom programs only equates to 120 minutes of down-time. Hell, the servers responsible for 90% of an operations field went through an upgrade recently, and it took 30 minutes.

Blizzard severely pads their times in order to profit off the non-bandwidth, because regardless of throughput they receive the same monthly payments.

I know 11 million users puts stress on a system, but they use a plethora of systems, and I highly doubt they work directly with their data centers. It is probably a dozen or so centers rented out and controlled remotely. The whole reason for this stupid amount of down-time is because: 1) they are cheap about how the put into effect these changes, 2) they don't work directly with the hardware, 3) and they probably have no back-up protocol since it is just a video game, right?

[Petrah]

Originally Posted by Mordaki987 I'm just wondering if anyone knows what is going on with the servers in game and so on? It seems to me that they are taking their own sweet time with fixing whatever it is may be wrong. Its now almost 6:24 pm you think they would of had things fixed and the game up and running by now. Can't even get to worldofwarcraft.com due to it. anyone who might know of or have an official update from blizzard on what is going on, it would be most appreciated.

There was an issue with the in game mail (missing items and gold), and I believe something was also said about items missing from guild banks and personal banks. This issue cropped up right after maintenance, and then they took all the servers back right back down again to fix what broke. I've watched everything deteriorate on the forums since I hopped on over there at 5am this morning.

As for the website and the forums, the player base is now at 11 million... too many trying to get to the sites to see what's wrong and the sites can't handle that much traffic (also some serious posting issues with the forums, which I hope is getting fixed now).

[tralkar]

hmm just maintenance they say...? then how the #$%^ can they mess up the mail? how meny times do i do maintenance on my computer and i never change anything..

[Kywin]

Originally Posted by tralkar hmm just maintenance they say...? then how the #$%^ can they mess up the mail? how meny times do i do maintenance on my computer and i never change anything..

Your little desktop...versus a multi hundred million dollar server op...hmmm

Ya right, everyone is a tech expert /sarcasm off

Patience.

[tralkar]

Originally Posted by Kywin Your little desktop...versus a multi hundred million dollar server op...hmmm Ya right, everyone is a tech expert /sarcasm off Patience.

Cleaning and other small things should not change anything on the server, unless there sticking there little hands where they don't belong.

[Kywin]

Originally Posted by tralkar Cleaning and other small things should not change anything on the server, unless there sticking there little hands where they don't belong.

Once again, you ASSUME that you know what's involved in "maintenance". My original critic is the armchair tech's view that since my desktop is so simple, why can't their 3,000 servers with a mega-infinity of cables and files be just as simple. It's JUST NOT.

It's akin to somebody watching Peyton Manning throw an interception, and saying "OH MY GOD HE SHOULD HAVE DONE THIS etc etc" When the person making the comment probably couldn't hold down his lunch in an NFL huddle, let alone throw the ball.

You'll have to pardon my sarcastic tone, I just never get used to alarmists and reactionaries. These servers are delicate, and there's LOTS of them...and they are ALL CONNECTED. Ya, in a perfect world, this wouldn't be true. For some, in a perfect world we could LIVE Warcraft...

A bit of patience and maturity isn't so much to expect. Let's reserve the posting etc to real updates as opposed to speculation from bystanders about how things should be done.

[Psychophan7]

Originally Posted by tralkar Cleaning and other small things should not change anything on the server, unless there sticking there little hands where they don't belong.

I don't think maintenance means cleaning and such. It could, but I don't think that's all it's for. Besides, even a hasty cleaning job might break something. Uh oh, you nudged that processor and broke 4 pins when you were cleaning the dust off of it!

[Kywin]

Severity of negative (overboard) response to this is a pretty good indication of one or more of the following:

1) addiction
2) maturity
3) comprehension

[Elloria]

Originally Posted by Kywin Severity of negative (overboard) response to this is a pretty good indication of one or more of the following: 1) addiction 2) maturity 3) comprehension

Lets try and respect the forum moderator's wishes ok?

I know the servers being down to some of you is "unnacceptable". Sadly there is nothing you can do about it. Why waste your breath/time complaining about it? Take this time to clean out your computer, get ready for the expansion. Clean out the garbage can next to your computers, dust, clean out the keyboard, clean your mouse.

I would much rather have this happen now then on launch day. Even then I wouldn't complain. I can only IMAGINE what they have to deal with over there. It has to be a very crazy enviroment im sure.

I believe a speak for most of us when i say this. Your "temper tantrums" will not fix a thing. they will only make matters worse and raise your blood pressure.



Also quoting this person for absolute truth

I do not know how far back transaction history logs go, but processing 15 days of of transactions to sift out the resultant mail so you can still have all the items and gold you thought you had before the maintenance sure sounds like customer support to me. They could just say **** it and let you lose that mail.

[Kywin]

just looked at my forum rank...and I thought it said "DEVIANT" lol